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Cancelation & No Call/No Show
We ask clients to please notify us at least 24 hours prior to their appointment. Although we understand unexpected situations happen and clients may need to cancel or reschedule at the last minute. It is important to us that clients call the office or send a message by email to cancel their appointment. For clients who schedule online can automatically cancel or reschedule their appointment within 2 hours of their appointment.
If a no call/no show occurs clients will be charged full price for the service. Clients will receive a phone call in regard to their appointment but if no response occurs the appointment will be charged with the client's card on file.
"NOTE" We ask clients who schedule online to make sure your appointment is cancelled otherwise it will be considered a no show.
Late Arrivals
Clients who arrive more than 10 minutes late to their appointment may then lose time off their session or may have to reschedule another day. *NOTE* If your massage is shortened due to being late clients will not receive a discount and will pay full price for session.
Special Instructions
New clients will be asked to arrive 10-15 minutes earlier for their appointment if forms are NOT submitted online. For those who have completed and submitted both forms online may arrive at their scheduled time.
Online
Scheduling
Policy
1) *NOTE* Make sure you use the same email each time you log in especially when purchasing a package or gift certificate.
2) In order to schedule online you will need to login into your account.
3) Only new clients will receive the $10 off promo unless we are running another promo for certain services.
4) FIRST TIME (NEW) CLIENTS WILL BE REQUIRED TO PAY FULL PRICE FOR FIRST SESSION AND PROVIDE A CURRENT CREDIT CARD NUMBER in order to schedule an appointment online. Your card will NOT be charged as long as you follow the cancelation policy. NO CALL/NO SHOWS will be charged full price for the session.
Instructions
1) Click on "Book Now" (Through Vagaro.com)
2) Select a Service
a) Only new clients receive $10 off promo
b) Once logged in original price will occur at check out
4) Select a Date
5) Select a time that is available
6) Login information:
a) Use FB, Google, or Apple account
b) Create an account or login in with Vagaro account
c) New clients may fill out forms before appointment (Medical History & Consent forms)
7) Check out
8) All set and scheduled (Make sure you receive a confirmation by text or email)
Gift cards / Gift Certificates
Terms & Conditions
Used for making a purchase with MWC only
Are not a credit or debit card
Has NO implied warranties
Are redeemable for services only
Nonrefundable
Expire within 1 year of purchase
Cannot be redeemed for cash
Online instructions
Step 1: Click on link "Purchase Online Now" to Vagaro
Step 2: Select a Category
Step 3: Login into your Vagaro account or by using Facebook, Google, or Apple account.
Step 4: Fill out the following information and select a service or customize the amount.
Step 5: Check out and complete.
Packages
Terms & Conditions
(Remember to use the same email and login information)
Nonrefundable once a session has been used
Nonrefundable after 30 days
No other combined services
No combined discounts
Family or friends can use a session
Purchase online or within facility
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